Shipping policy
Free Worldwide Shipping
PrepTools.store proudly offers free worldwide shipping on all orders.
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Processing times may be extended during holidays, promotions, or periods of high demand.
Estimated Delivery Time
Estimated worldwide delivery:
7–10 Business Days
Delivery times may vary depending on:
- Customs inspections
- Local postal services
- Weather conditions
- Public holidays
- Carrier delays
Tracking Information
Tracking information will be provided when available after shipment.
Customs & Import Fees
Customers are responsible for any customs duties, taxes, or import fees imposed by local authorities.
Lost or Delayed Packages
If your shipment is delayed or appears lost, please contact our support team and we will work with the shipping carrier to assist in resolving the issue.